Privacy Policy

QuB2B (trading name), EU business address — to be provided. Registration: EU company registration number — to be provided. VAT: EU VAT number — to be provided. Contact: support@qub2b.com, +00 000 000 000.

Account and order data: name, email, phone, delivery address, hashed password, order history.

Technical data: IP address, browser, device information, session cookies.

Communications: the content of your messages to our support.

Performance of a contract (Art. 6(1)(b) GDPR): processing and delivering your orders, customer support, account management.

Legal obligation (Art. 6(1)(c) GDPR): tax, accounting and consumer-protection records.

Legitimate interest (Art. 6(1)(f) GDPR): preventing fraud, securing the service, keeping server logs.

Consent (Art. 6(1)(a) GDPR): non-essential cookies, marketing communications.

Order and invoicing data: 5 years from order completion (tax-law minimum).

Account data: while the account is active, plus 12 months after last login.

Server logs: up to 90 days.

Cookies: as defined in our Cookie Policy.

Payment providers (card and other electronic payments).

Logistics and delivery partners (only the data needed for shipping).

IT and cloud hosting providers located in the EU/EEA.

Public authorities where legally required.

We prefer EU/EEA providers. Where data is transferred outside the EEA, we rely on adequacy decisions or EU Standard Contractual Clauses.

You have the right to: access your data, request correction, request erasure, restrict or object to processing, data portability, and withdraw consent at any time.

To exercise any right, email support@qub2b.com. We reply within 30 days.

You may lodge a complaint with your national Data Protection Authority, or with the Ukrainian Commissioner for Human Rights of the Verkhovna Rada (in Ukraine).

We use TLS encryption in transit, salted password hashing (bcrypt), role-based access controls, and regular security reviews.

We will post material changes on this page and, where appropriate, notify you by email.